Pretty shocking...today the new personnel policy manual published in Normal,MN.-----and in addition to having it insist that the number one rule be followed: 1) Customers are always RIGHT, was the second: 2) Employees are always WRONG.
Just received a short automated text message letting me know that in these trying competitive times, it was important for all American workers to accept the GULAG standards of treatment for themselves, even if it meant reducing the quality by 40% or so. Stay tuned.
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